Contact Us

Write or call

Order questions, a return, or a swap: email info@geibelwrap.shop. Phone +1 (724) 528-6541 during the hours below. We do not use a chat bot.

Where we are

JENNA GEIBEL ER INC
Geibel Wrap
114 S Main St
Butler, PA 16001
United States

This is the business address. We do not offer in-store pickup or local delivery. Do not send a return parcel here until we email you a prepaid label and the return address for that label.

Hours

Monday – Friday, 10:00 AM – 6:00 PM (EST).
Saturday, Sunday, and U.S. federal holidays: closed.

An order placed after 2:00 PM EST, or on a closed day, is processed on the next business day. See the shipping page for the rest of the timing.

What to include

For an existing order, send the order number and the email used at checkout. For a damaged or missing parcel, send that note within 14 days of the carrier’s delivery scan, or within 14 days of the last tracking scan if it never shows delivered. Photos help on damage claims.